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If placeholder images appear where your toolbar buttons and icons typically appear, this behavior may be cause by either of the following scenarios:

• The permissions for the Exchsrvr\Exchweb folder are incorrect.
• The Exchweb virtual directory in Internet Services Manager is not configured correctly or is missing virtual directories such as the Img virtual directory and the Views virtual directory.
• The Require secure channel (SSL) check box is selected on the Exchweb virtual directory in Microsoft Internet Information Services (IIS) on the back-end Exchange computer.